At Interactions, our virtual team is changing the way customer care is delivered. We make it faster, easier and more fun for customers to get things done — and we think that should apply to how we work, too.
We Have a ‘Get it Done’ Attitude
Outcomes are important for our clients and for our teams. That’s why we’ve fostered an inclusive virtual culture where employees work together across departments to deliver the best results.
We’re Growing — Together
We are a growing virtual company, which means plenty of room for personal growth. We encourage our team members to develop their own career path and focus on projects that are important to them.
We Like to Have Fun
Whether it's a pumpkin carving contest, a virtual dog show, or our very own version of "MTV Cribs," we’re always thinking up new ways to have fun virtually!
What "Virtual" Means To Us
Interactions is a virtual company allowing employees to work from anywhere in the US. With that said, we aren’t abandoning the office entirely. Our offices can be reserved for customer meetings, team collaboration, or individual work space, as needed.
IT Support Team Lead
Senior Director, Marketing Programs
Senior Director, Talent Acquisition
Our Core Values
We Are Passionate About Transforming Customer Experience
We exist to eliminate broken communication and replace it with technology that conforms to the human. We enable our clients to transform their customers’ experience from one that seeks to contain and deflect, to one that engages and satisfies.
We Are Obsessed With Our Customers’ Success
Customers are an extended part of our team - their success is our success. We are hyper-focused on doing what it takes to ensure that our customers garner improved customer experience, increased customer engagement and compelling ROI.
We Respect Each Other
We value open and frequent communication, honesty, courtesy, sincerity and timeliness. Our people are what make Interactions successful. We respect the unique skills of others, regardless of department or title, to foster an inclusive and supportive working environment.
We Embrace Disruption
We seek to change convention and the status quo. We are agents for change—our technology enables our customers to transform their support model and the way we do our jobs. We not only embrace change, we seek to drive change.
We Do What We Say
We hold ourselves to a high degree of professionalism and commit to excellence in all we do. We make commitments and we keep them, to our employees, to each other, to our customers, to our shareholders and to our community.
We Create Opportunity
We endeavor to create opportunities for our employees to advance their skills, their interests, their passions, their careers and their lives.