Life at Interactions

Listen to our employees talk about what makes Interactions such a great place to work in the video below.

What "Remote-First" Means To Us

Interactions is a remote-first company allowing employees to work from anywhere in the US. With that said, we aren’t abandoning the office entirely. Our offices can be reserved for customer meetings, team collaboration, or individual work space, as needed.

SHIKHA

QA Engineer

WALLY

IT Support Team Lead

BRIGIDA

Senior Director, Talent Acquisition

At Interactions, our team is changing the way customer care is delivered. We make it faster, easier and more fun for customers to get things done — and we think that should apply to how we work, too.

We Have a ‘Get it Done’ Attitude

Outcomes are important for our clients and for our teams. That’s why we’ve fostered an inclusive, remote-first culture where employees work together across departments to deliver the best results.

We’re Growing — Together

As a growing company, we encourage our team members to develop their own career path and focus on projects that are important to them.

We Like to Have Fun

Whether it's a pumpkin carving contest, a wine tasting, or our very own company dog show, we’re always thinking up new ways to have fun as a remote-first team!

Our Core Values

We Are Passionate About Transforming Customer Experience

We exist to eliminate broken communication and replace it with technology that conforms to the human. We enable our clients to transform their customers’ experience from one that seeks to contain and deflect, to one that engages and satisfies.

We Are Obsessed With Our Customers’ Success

Customers are an extended part of our team - their success is our success. We are hyper-focused on doing what it takes to ensure that our customers garner improved customer experience, increased customer engagement and compelling ROI.

We Respect Each Other

We value open and frequent communication, honesty, courtesy, sincerity and timeliness. Our people are what make Interactions successful. We respect the unique skills of others, regardless of department or title, to foster an inclusive and supportive working environment.

We Embrace Disruption

We seek to change convention and the status quo. We are agents for change—our technology enables our customers to transform their support model and the way we do our jobs. We not only embrace change, we seek to drive change.

We Do What We Say

We hold ourselves to a high degree of professionalism and commit to excellence in all we do. We make commitments and we keep them, to our employees, to each other, to our customers, to our shareholders and to our community.

We Create Opportunity

We endeavor to create opportunities for our employees to advance their skills, their interests, their passions, their careers and their lives.

2022 Employee Appreciation Week!

A series of virtual events offering employees fun perks and appreciation for their hard work throughout the year!

Our first event was one of the most anticipated...our Virtual Dog Show! The competition was ruff, but we crowned the 2022 ‘Best in Show’! Congratulations to Reggiedoodle and his proud owner, Eric!

It’s a big green thumbs up for our second Employee Appreciation Week event, Houseplant Care 101! Employees potted a snake plant while our host provided tips and tricks on how to keep it thriving for years to come.

Our final event was for SURE a crowd favorite! From the comfort of our homes we were guided through this pourable post card of 8 classic Italian and French wines!

We ended Employee Appreciation Week with "Interactions Day," a bonus company holiday for our incredible employees to relax, recharge and spend time with family and friends. It was the cherry on top of a perfect week!